About Our Company
We Have 15 Years of Experience
We are a Registered NDIS Provider led by Registered Nurses. Providing nursing services, In home care, Allied Health, Supported Independent Living (SIL) and Specialised Disability Accommodation (SDA).
Our Mission
To provide high quality, supportive, culturally-sensitive and effective disability services,where every person we care for is at the centre of our focus.
Our Vision
To excel as a community disability service provider, and give people with disability more access to services,in order to increase their quality of life.
Our Values
Respect
We respect the privacy and confidentiality of our customers. We believe every person is an individual with unique life experiences, knowledge and abilities, and deserves to be treated with dignity and be supported and included in their own care.
Person Centred
We provide holistic care that focuses on the individual’s needs and preferences, with open and honest communication, striving to achieve the best possible outcomes for our customers.
Accountability
We believe in being open and transparent with our customers in meeting their objectives and maintaining the relationship of trust between us. We take responsibility for meeting our commitments in a timely and ethical fashion.
Excellence
We are passionate about providing excellent care and support.
Happy Participants
Happy Participants
Happy Participants
Disability Expo
FAQS
What is the National Disability Insurance Scheme (NDIS)?
The NDIS is a government-funded program designed to provide support and services to Australians with disabilities. It helps individuals access the necessary care and resources to enhance their quality of life and achieve their personal goals.
How can I determine if I am eligible for NDIS services?
Eligibility for NDIS services is based on several factors, including age, residency, and the nature of your disability. You must be under 65 years old, an Australian citizen or permanent resident, and have a significant and permanent disability. For detailed criteria, you can visit the NDIS website or contact us for assistance.
What types of services can I access through NDIS?
The NDIS provides a broad range of supports tailored to individual needs, including personal care, transport, therapeutic services, household assistance, and social participation. Our team will work with you to develop a personalized care plan based on your specific needs and goals.
Can I change my NDIS service provider or the services I receive?
Yes, you have the flexibility to change your NDIS service provider or adjust the services you receive. If your needs or circumstances change, you can review and update your care plan to ensure it continues to meet your requirements. Our team can help facilitate these changes
How do I provide feedback or make a complaint about NDIS services?
We value your feedback and are committed to improving our services. You can provide feedback or make a complaint by contacting us directly via phone, email, or through our website. We aim to address any concerns promptly and ensure your satisfaction with our services.
OUR TEAM
Our team members are fully licensed, highly experienced, and undergo continuous training to stay at the forefront of their respective fields. But it's not just their qualifications that set them apart; it's their genuine dedication to making a positive difference in the lives of those we serve. Every member of our team shares a common goal
Get In Touch
Call 0494 161 531
